If you have additional questions please email support@sealcases.com and provide your order number so we can assist.
If over 15 days have gone by since you’ve received your purchase, unfortunately we can’t offer you a refund or exchange.
Refunds (if applicable)
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually requires 3-5 business days depending on your banks policies.
If USPS tracking states your package has been delivered, we will NOT be able to offer a refund. You will need to contact your local post office and file a claim.
Late or missing refunds (if applicable)
If you haven’t received a refund yet after we’ve notified you, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@sealcases.com.
Damaged or Defective
We only replace items if they are proven defective or damaged within 10 days of the order delivery date. If you need to exchange it for the same item, send us an email with photos of the damage or defective item at support@sealcases.com for further assistance.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your non-defective item. Original order shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.